Last Updated: 6/16/2026

Shamrock Roofing & Exteriors respects your privacy. This Privacy Policy explains how we may collect, use, share, and protect information when you visit our website, submit a form, request an estimate, schedule an appointment, communicate with us, or use our services.

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By using our website or submitting information to Shamrock Roofing & Exteriors, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect information you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Property address

• City and ZIP code

• Preferred contact method

• Service requested

• Project type

• Project timeline

• Photos or documents you upload

• Appointment preferences

• Messages or project details you submit

• Any other information you choose to provide

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We may also collect limited website usage information automatically, such as browser type, device type, pages visited, general location information, referral source, and website interaction data.

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2. How We Use Your Information

Shamrock Roofing & Exteriors may use your information to:

• Respond to your request

• Schedule appointments

• Provide free estimates

• Communicate about roofing, siding, gutters, gutter covers, soffit, skylights, or related exterior services

• Send appointment reminders

• Provide service updates

• Review project details

• Improve our website and customer experience

• Maintain business records

• Comply with legal, regulatory, or contractual obligations

• Protect our rights, property, customers, and business operations

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We use the information you provide to make the estimate and communication process simple, clear, and helpful.

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3. SMS/Text Messaging Privacy

If you provide your phone number and opt in to receive SMS text messages from Shamrock Roofing & Exteriors, we may send informational text messages related to your request.

Message types may include:

• Appointment scheduling

• Appointment reminders

• Estimate follow-ups

• Service updates

• Project-related communication

• Conversational messages related to your request

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Message frequency may vary. On average, you may receive approximately 1–2 messages per month, though frequency may vary depending on your request, appointment status, or project communication needs.

Message and data rates may apply.

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You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us directly at (616) 207-3277 or Info@shamrockroofingmi.com.

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Consent to receive SMS messages is not a condition of purchase.

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Wireless carriers are not liable for delayed or undelivered messages.

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4. SMS Consent and Phone Number Sharing

We do not sell, rent, or share your SMS opt-in consent or phone number with third parties for their marketing purposes.

Your phone number may be shared only with service providers who help us operate our business and communicate with you, such as website platforms, scheduling tools, customer relationship management systems, or SMS messaging providers. These providers are expected to use your information only to perform services on our behalf.

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5. How We Share Information

Shamrock Roofing & Exteriors may share information with trusted service providers who help us operate our website, schedule appointments, manage customer communications, process forms, provide SMS or email communication, process payments, or support business operations.

We may also share information when necessary to:

• Comply with applicable law

• Respond to legal requests

• Protect our rights or property

• Prevent fraud or misuse of our website

• Complete a business transaction, such as a merger, sale, or transfer of assets

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We do not sell your personal information.

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6. Website Cookies and Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to help understand how visitors use the website, improve website performance, measure marketing effectiveness, and provide a better user experience.

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These tools may collect information such as pages visited, time spent on the site, browser type, device type, referral source, and general location information.

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You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.

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7. Photos, Documents, and Uploaded Content

If you upload photos, documents, or project-related materials through our website, we may use them to understand your project, prepare for an appointment, provide an estimate, or communicate with you about your request.

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Shamrock Roofing & Exteriors will not use customer photos for public marketing purposes without appropriate permission.

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8. Data Security

We take reasonable steps to protect the information you provide from unauthorized access, misuse, loss, disclosure, or alteration.

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However, no website, email, SMS system, or online transmission method is completely secure. We cannot guarantee absolute security of information submitted online.

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9. Data Retention

We may retain your information for as long as reasonably necessary to respond to your request, provide services, maintain business records, resolve disputes, comply with legal obligations, and support legitimate business purposes.

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When information is no longer needed, we may delete, anonymize, or securely store it in accordance with our business practices and applicable law.

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10. Your Choices

You may request that we update, correct, or delete certain personal information by contacting us directly.

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You may also opt out of certain communications:

• SMS/Text Messages: Reply STOP to opt out.

• SMS Help: Reply HELP for help.

• Email: Follow unsubscribe instructions, if included, or contact us directly.

• Phone Calls: Contact us and request not to receive further calls, subject to communications necessary for active projects or legal obligations.

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The FCC’s updated consent revocation rules for robocalls and robotexts took effect April 11, 2025, and the FCC recognizes consumer opt-out rights for unwanted robocalls and robotexts.

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11. Children’s Privacy

Our website and services are intended for adults and homeowners. We do not knowingly collect personal information from children under the age of 18.

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If we learn that we have collected information from a child under 18, we will take appropriate steps to delete it.

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12. Third-Party Websites

Our website may contain links to third-party websites, maps, scheduling platforms, payment processors, review sites, or other external resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. Please review the privacy policies of any third-party sites you visit.

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13. Payment Information

If payment is collected online or through a third-party payment processor, payment information may be processed by that provider according to its own terms and privacy policy.

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Shamrock Roofing & Exteriors accepts credit card payments, but we do not recommend storing full payment card details directly on the website unless handled through a secure payment provider.

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14. Changes to This Privacy Policy

Shamrock Roofing & Exteriors may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

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Your continued use of the website after updates are posted means you accept the revised Privacy Policy.

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15. Contact Information

For questions about this Privacy Policy, SMS communications, estimate requests, or your personal information, please contact:

Shamrock Roofing & Exteriors

Phone: (616) 207-3277
Email: Info@shamrockroofingmi.com 

Service Area: Grand Rapids and surrounding West Michigan communities